Frequently Asked Questions

Frequently Asked Questions

What types of services do you offer?

  • Urgent care
  • Wellness care
  • Vaccinations
  • Dental care
  • Pet teeth cleaning under anesthesia
  • End-of-life care
  • Pharmacy services
  • Puppy & kitten plans
  • Senior pet care
  • Nutrition
View All Services

What types of pets do you treat?

At Crossroads Veterinary Hospital, we treat the following types of pets:

  • Cats
  • Dogs
  • Exotic animals

Do you accept emergencies?

During business hours, we are able to take emergency cases. We ask that you call ahead so our team can assess the situation before you bring in your pet.

If you have an emergency after hours, we recommend MarQueen Pet Emergency & Specialty Group and Pet Poison Control.

Learn More

Do you accept appointments? Do you accept walk-ins?

Yes, we offer and prefer that you request an appointment before your visit to our practice!

Request Appointment

What are your hours of operation?

Mon-Sat: 8am-6pm
Sunday: Closed

What types of payment methods do you accept?

Crossroads Veterinary Hospital is happy to accept the following:

  • Cash
  • Debit
  • Check (with valid ID)
  • Visa
  • MasterCard
  • Discover
  • AmEx
  • CareCredit
View Payment Options

What is an ultrasound examination?

An ultrasound examination, also known as ultrasonography, is a non-invasive imaging technique that allows internal body structures to be seen by recording echoes or reflections of ultrasonic waves. Unlike x-rays, which are potentially dangerous, ultrasound waves are considered to be safe.

Do you need anesthesia for a dog ultrasound?

Anesthesia is not usually needed for most ultrasound examinations unless biopsies are to be taken. The technique is totally painless and most dogs and cats will lie comfortably while the scan is being performed. Occasionally, if the animal is very frightened or fractious, a sedative may be necessary.

Can an ultrasound help a dog or cat?

Ultrasounds are a gentle, non-invasive way to help your vet quickly and accurately diagnose or evaluate issues with your dog or cat’s internal organs. An ultrasound can help our team to examine the structure of your pet’s organs so we can discover, identify, and assess blockages, tumors or other problems.

What is therapeutic laser?

Therapeutic laser is the application of light energy to areas of the body to stimulate healing. This light-tissue interaction is called photobiomodulation. In the past, therapeutic laser was often referred to as a “low-level” or “cold” laser (as opposed to a surgical or “hot” laser).

What types of conditions benefit from therapeutic laser?

The most common applications for therapeutic lasers include muscular sprain/strain and the resultant pain, osteoarthritis (laser treatment over joints and muscles that are painful), post-operative application around incisions, wounds (to stimulate and accelerate healing) and any situation in which the pet is experiencing musculoskeletal pain. Other applications include aiding in the healing of bone fractures, lick granulomas, tendon injuries, and as part of acupuncture treatments.

How does therapeutic laser work?

Photobiomodulation (the laser-tissue interaction) creates many consequences in the body’s cells, with the most significant being reduction of pain and enhancement of healing. For example, therapeutic laser reduces pain by decreasing inflammation, as well as by decreasing tissue chemicals that stimulate pain and by affecting nerve conduction. A therapeutic laser also enhances healing by increasing microcirculation (blood flow through the smaller blood vessels of the body), stimulating cellular activity, and increasing growth factors.

Does my pet have to be shaved to receive therapeutic laser?

Unlike therapeutic ultrasound, the therapeutic laser does not require shaving the hair over the area to be treated.

How often will my pet need therapeutic laser, and how many treatments can I expect?

Most patients receiving therapeutic laser are treated two to five times per week for several weeks. Acute issues are generally treated more frequently but over a shorter time frame, while chronic conditions tend to be treated less frequently but for a longer overall time frame. Your veterinarian will discuss with you the ideal treatment protocol for your pet’s unique condition.