COVID-19 UPDATE: Our practice is open!

At this time, our clinic remains open and is operating under regular business hours 8am to 6pm

Crossroads Veterinary Hospital is fortunate to be able to continue full operations in order to care for your family members. We are, however, strongly encouraging certain measures to limit social contact so that we can continue to care for your pets:

• If you would like to bring your pet into the hospital to be examined and treated by our veterinary staff, we encourage you to do a curbside service. The doctor will call you when they have examined your pet and establish a treatment plan. Call us when you get here and a staff member will come out and talk to you and bring your pet inside.
• When dropping off your pet(s) for examinations, vaccines, surgery, etc., we are happy to meet you at the front door. We can take payment over the phone and bring your pet out to you when they are ready to go home
• We are not seeing patients who are only coming to the veterinary office for nails trims until further notice.
• We have implemented increased cleaning and sanitizing measures.

 
While the CDC and other health authorities have indicated that dogs, cats, and other domestic animals are not considered at risk for contracting COVID-19, we are taking extra precautions to ensure the health and safety of humans within our facilities— notably our clients and staff. Keeping our practice “hospital-clean” has always been a priority for us, and we continue to do so. Additionally, for the safety of our team and your family we are monitoring CDC recommendations and will continue to increase our attention to cleaning frequency and methods accordingly. We are happy to provide options for hand cleaning for both clients and team members, and we work closely with our staff to ensure that anyone who is not feeling well understands that we support them staying home. To our customers:

• If you are feeling ill or experiencing flu-like symptoms and have an upcoming wellness (not critical) appointment, we kindly ask that you call us to reschedule.
• If you are healthy with no signs of illness, please bring your animal to our hospital and practice social distancing including no physical touching, appropriate hand washing and keeping 6-10 feet of distance from others in the clinic.
• If your pet requires urgent care or has a medical emergency, and you are ill, please arrange for a trusted friend, neighbor, or healthy family member to transport your pet to our hospital. If you call ahead, we will gladly accommodate your representative and make appropriate arrangements.
• If you do not have a trusted friend, neighbor, or healthy family member to transport your pet, please call (530) 642-9504 when you arrive at our hospital and remain in your vehicle with your animal.